Direct Client Assistance Program

DIRECT CLIENT ASSISTANCE provides service to those in need with utilities, food, clothing, hygiene, eye exams & glasses, and prescription assistance. This program receives funding from Lubbock Area United Way, Covenant Health Systems, Lubbock Lions Club, South Plains Lions Club, and many generous individuals. 

PLEASE NOTE:  If you are a TXU, Reliant or Atmos Energy customer and need assistance we would like to gather some initial information to better understand your needs and ensure we can provide the best possible service. Completing this form will help us to prepare for your appointment and ensure a smoother experience. Rest assured, your information is kept confidential and secure.
Please click on the link below to access the online form: [Link to Form]
Thank you for your help and we will contact you within the next 48 business hours.
List of resources for other energy provider customers?

The ELDERLY OUTREACH PROGRAM provides assistance with dental (e.g., dentures), prescriptions, hearing aids, and eyeglass services to individuals 60 years and older. Call to schedule an appointment, and we see most people that day. Lubbock Area United Way funds Elderly Outreach.
 

In order to be assisted, we need certain documents:

• Identification for all adults in the household.
• Social Security Cards for everyone in the household
• Proof of Income for the last 30 days. If you are working, this would include paycheck stubs from employer.
• If not working and able to, please register with the Texas Workforce Solutions 1218 14th St., (806) 765-5038, and bring verification of enrollment.
• If you are receiving child support, disability, SSI, unemployment, workman's compensation, housing assistance, or other government assistance, please bring award letters or verification of the benefits.
    
  Please contact us with any questions you have at info@cclubbock.org.

PLEASE NOTE:  If you are a TXU, Reliant or Atmos Energy customer and need assistance we would like to gather some initial information to better understand your needs and ensure we can provide the best possible service. Completing this form will help us to prepare for your appointment and ensure a smoother experience. Rest assured, your information is kept confidential and secure.

Please click on the link below to access the online form. Thank you for your help, and someone will contact you within the next 48 business hours.  Other utility company customers can call 211 for referral information.

 PLEASE NOTE: We are currently limiting the number of forms we accept each week, so that we can continue to respond in a timely manner to those we do receive.