DIRECT CLIENT ASSISTANCE provides service to those in need with utilities, food, clothing, hygiene, eye exams &amp; glasses, and prescription assistance. This program receives funding from Lubbock Area United Way, Covenant Health Systems, Lubbock Lions Club, South Plains Lions Club, and many generous individuals.&nbsp;
&nbsp;
The ELDERLY OUTREACH PROGRAM&nbsp;provides assistance with dental (e.g., dentures), prescriptions, hearing aids, and eyeglass services to individuals 60 years and older. Call to schedule an appointment, and we see most people that day. Lubbock Area United Way funds Elderly Outreach. &nbsp;
In order to be assisted, we need certain documents:
<ul>
<li>Identification for all adults in the household.</li>
<li>Social Security Cards for everyone in the household</li>
<li>Proof of Income for the last 30 days. If you are working, this would include paycheck stubs from employer.</li>
<li>If not working and able to, please register with the Texas Workforce Solutions 1218 14th St., (806) 765-5038, and bring verification of enrollment.</li>
<li>If you are receiving child support, disability, SSI, unemployment, workman's compensation, housing assistance, or other government assistance, please bring award letters or verification of the benefits. &nbsp;&nbsp; Please contact us with any questions you have at info@cclubbock.org.</li>
</ul>
PLEASE NOTE:&nbsp; If you are a TXU, Reliant or Atmos&nbsp;Energy customer and need assistance we would like to gather some initial information to better understand your needs and ensure we can provide the best possible service. Completing this form will help us to prepare for your appointment and ensure a smoother experience. Rest assured, your information is kept confidential and secure.
&nbsp;
Please click on the link below to access the online form. Thank you for your help, and someone will contact you within the next 2 business days.&nbsp; Other utility company customers can call 211 for referral information.
&nbsp;
PLEASE NOTE: We are currently limiting the number of forms we accept each week, so that we can continue to respond in a timely manner to those we do receive.&nbsp;

Assistance for adults & elderly - utilities, food, hygiene, eye exams, eye glasses, & prescriptions. 



Sample

PLEASE NOTE:&nbsp; If you are a TXU, Reliant or Atmos Energy customer and need assistance, we would like to gather some initial information to better understand your needs and ensure we can provide the best possible service. Completing this form will help us to prepare for your appointment and ensure a smoother experience. Rest assured, your information is kept confidential and secure. Please click on the link below to access the online form. Thank you for your help and we will contact you within the next 48 business hours.&nbsp; Please contact 2-1-1 for assistance if you have a provider other than TXU, Reliant, or Atmos Energy.&nbsp;

Dca Team

Direct Client Assistance Program

<h2 style="text-align: center;">ALL SERVICES ARE FREE&nbsp;</h2>
<h3>The Family and Youth Success Program (FAYS) offers short-term services to children ages 0-17, and their families who are dealing with conflict at home, school attendance issues, delinquency, grief, mental health issues, or have a children who runs away from home. (PLEASE NOTE: FAYS services are not for youth who have been adjudicated delinquent by a juvenile court.)</h3>
<h3 style="text-align: left;">FAYS services are available in the following counties: Lubbock, Bailey, Baylor, Briscoe, Castro, Childress, Cochran, Cottle, Crosby, Dickens, Floyd, Foard, Garza, Hale, Hardeman, Haskell, Hockley, Kent, King, Knox, Lamb, Lynn, Motley, Parmer, Stonewall, Swisher, Terry, Throckmorton, Wilbarger, and Yoakum.</h3>
<h3>FREE parent and family skills training classes available on an on-going basis. Registration is required. Certificates of completion are issued once entire series has been completed.</h3>
<h3>For information about our Parent Caf&eacute;, Parent Advisory Committee, or other Family Programs, or to schedule an appointment at the Family Resource Center, please contact Sondra at <a href="mailto:sondra@cclubbock.org">sondra@cclubbock.org</a> or call 806-765-8475, ext. 132.</h3>
<h3>&nbsp;<img style="display: block; margin-left: auto; margin-right: auto;" src="https://flexiblesites.net/uploads/cclubbock/originals/6240ab9a-b196-4712-a8a2-c9817dae06ea.jpg" alt="Parenting Classes Web Copy" width="288" height="432" /></h3>
<h3 style="text-align: center;">To be contacted by a case manager, or to sign up for a family workshop, please click on the APPLY NOW button at the top or bottom of this page.&nbsp;</h3>
<hr />
&nbsp;
<h2>24-hour Crisis Hotline: 1-800-530-4704.</h2>
<img src="https://flexiblesites.net/uploads/cclubbock/originals/b5a72e4c-5b05-4cd7-8bfe-bcbbe2fd99b0.jpg" alt="Suicide Prevention 988" width="900" height="452" />
<h2>IF URGENT HELP IS NEEDED FOR SUICIDE PREVENTION:&nbsp; &nbsp;The 988 Lifeline is now active across the United States.&nbsp; This new, shorter phone number is easier for people to remember and access mental health crisis services.&nbsp; For more information visit:&nbsp; <a title="988 Lifeline" href="https://988lifeline.org/">https://988lifeline.org/</a></h2>
<h2>&nbsp;</h2>
&nbsp;

FREE counseling & case management for children - 17 & under. FREE parenting classes & workshops.

If you or your family would like to be contacted by one of our youth and family case managers, please fill out the form below.
You can also use the form below to sign up for family workshops presented by our staff.

Sondra Fays

Family and Youth Success (FAYS)

Monday to Friday: 8:30 a.m. to 5 p.m.
Lunes a Viernes: 8:30 a.m. a 5 p.m.
Walk-ins accepted on Mondays only. All other days of the week require an appointment.&nbsp;
Se aceptan visitas sin cita previa solo los lunes. El resto de d&iacute;as de la semana requieren cita previa.
PLEASE NOTE:&nbsp; Our immigration case managers are Department of Justice certified representatives, not attorneys. 
TENGA EN CUENTA: Nuestros administradores de casos de inmigracion son representantes certificados del Deparamento de Justicia, no abogados.&nbsp;
 Assistance with immigration processes such as citizenship and replacement of legal permanent resident card, employment authorization card, all family based categories and Violence Against Women Act (VAWA).&nbsp; 
<ul>
<li>
Asistencia con los procesos de&nbsp;inmigraci&oacute;n: aplicar para la&nbsp;ciudadan&iacute;a, renovar tarjeta de residencia permanente y&nbsp;autorizaci&oacute;n&nbsp;de empleo, Peticiones para la familia.&nbsp; 
</li>
</ul>

Assists, advocates, and guides clients through the immigration process.  

IMMIGRATION CLIENT FEES: If you are looking to pay your immigration client fees then please click<a href="https://secure.bluepay.com/interfaces/shpf?SHPF_FORM_ID=mobilecap02RDc&amp;SHPF_ACCOUNT_ID=100510211731&amp;SHPF_TPS_DEF=SHPF%5FFORM%5FID%20SHPF%5FACCOUNT%5FID%20DBA%20TAMPER%5FPROOF%5FSEAL%20AMEX%5FIMAGE%20DISCOVER%5FIMAGE%20TPS%5FDEF%20TPS%5FHASH%5FTYPE%20SHPF%5FTPS%5FDEF%20CUSTOM%5FHTML%20SHPF%5FTPS%5FHASH%5FTYPE%20CAPTCHA%5FREQUIRED&amp;SHPF_TPS_HASH_TYPE=HMAC%5FSHA512&amp;SHPF_TPS=71af9e236269568050c13d487d0064aba0527d598f8f452725b257cb781e5fd6838376b22e32dfed99b3ab116242d8c45478df36cd361461307a6ca293315d7d&amp;MODE=LIVE&amp;TRANSACTION_TYPE=SALE&amp;DBA=Catholic%20Charities%20Diocese%20of%20Lubbock&amp;TAMPER_PROOF_SEAL=e258f53e53e696b4e4010420d17e73f1504308b7c5b10acfd67d09b9223a6f74a0adaf612ffad28d94666f0cca6858c662b994dd1e1cb979709124bdef7c08b9&amp;CUSTOM_ID=&amp;CUSTOM_ID2=&amp;REBILLING=1&amp;REB_CYCLES=&amp;REB_AMOUNT=&amp;REB_EXPR=&amp;REB_FIRST_DATE=&amp;AMEX_IMAGE=amex%2Egif&amp;DISCOVER_IMAGE=discvr%2Egif&amp;REDIRECT_URL=https%3A%2F%2Fsecure%2Ebluepay%2Ecom%2Finterfaces%2Fshpf%3FSHPF%5FFORM%5FID%3Dmobileresult01%26SHPF%5FACCOUNT%5FID%3D100510211731%26SHPF%5FTPS%5FDEF%3DSHPF%255FACCOUNT%255FID%2520SHPF%255FFORM%255FID%2520RETURN%255FURL%2520DBA%2520AMEX%255FIMAGE%2520DISCOVER%255FIMAGE%2520SHPF%255FTPS%255FDEF%2520SHPF%255FTPS%255FHASH%255FTYPE%26SHPF%5FTPS%5FHASH%5FTYPE%3DHMAC%255FSHA512%26SHPF%5FTPS%3D0d062539df0adf750b06f9a33c5909cfaf509b63322f2dcda442d8d1ef416f1af2a1cbd885dcad979f32c9c4b011733ea9743535b6b2b760e05098dfc0179612%26RETURN%5FURL%3D%26DBA%3DCatholic%2520Charities%2520Diocese%2520of%2520Lubbock%26AMEX%5FIMAGE%3Damex%252Egif%26DISCOVER%5FIMAGE%3Ddiscvr%252Egif&amp;TPS_DEF=MERCHANT%20APPROVED%5FURL%20DECLINED%5FURL%20MISSING%5FURL%20MODE%20TRANSACTION%5FTYPE%20TPS%5FDEF%20TPS%5FHASH%5FTYPE%20CAPTCHA%5FREQUIRED&amp;TPS_HASH_TYPE=HMAC%5FSHA512&amp;CUSTOM_HTML=&amp;CARD_TYPES=vi%2Dmc%2Ddi%2Dam&amp;CAPTCHA_REQUIRED=1" target="_blank" rel="noopener"> HERE.</a><label for="fullName"></label>
Please make a note in the comments section that is a payment for Immigration Fees.

Immigration Department 2026

Immigration

The Parent Empowerment Program (PEP) is a program that assists those who are currently accepted or already enrolled in an educational program (for example, a vocational, certification or degreed program). PEP assists mostly low-income families, with at least one child under the age of 18. We can help low-income people who live in Lubbock even if they do not have children.&nbsp; (PLEASE NOTE:&nbsp; This program is NOT intended for graduate students or those applying to graduate school.)&nbsp;
Those accepted into the program can possibly be assisted with aid in tuition, books, uniforms, rent, childcare, utilities, and mileage reimbursement.&nbsp;
To inquire further about the program, fill out a form by clicking on the APPLY NOW button below.&nbsp;
PLEASE NOTE:&nbsp; Once an application for the Parent Empowerment Program is submitted, our team will make up to THREE attempts to contact the applicant to continue the enrollment process. If we do not receive a response after these attempts, we will assume assistance is no longer needed and the application will be closed. Individuals will need to reapply if support is still needed.
&nbsp;
<img style="display: block; margin-left: auto; margin-right: auto;" src="https://flexiblesites.net/uploads/cclubbock/originals/66d40d73-03bc-4a0e-827c-7768360acd3f.jpg" alt="Pep Flyer For Website" width="500" height="773" />
&nbsp;
Watch the story of one our Parent Empowerment Program graduates:
<iframe src="//www.youtube.com/embed/dk0HSDOnfTg?si=3wIbTLwRiRfb1wLo" width="560" height="314" allowfullscreen="allowfullscreen"></iframe>
&nbsp;

Assists low-income parents and individuals further their education to break the cycle of poverty. 

The Parent Empowerment Program assists low-income individuals and families that are pursuing education and or training in order to transition out of poverty. This is a case management program and there are limited spaces available. If you would like someone from our staff to contact you, please complete this form. Please note that it could take up to 3 business days to receive a response.

Danny 

Parent Empowerment Program

<h3 style="text-align: center;">Much more than a thrift store!</h3>
The Resale Center, located at 1505 34th Street, and operated by Catholic Charities of Lubbock, offers our community an affordable place to shop for clothing, household goods, furniture, and more. Every purchase makes a difference -- all proceeds stay local and go directly to help support the programs of Catholic Charities of Lubbock, helping families and individuals in need right here on the South Plains.&nbsp;
&nbsp;
Hours for the store (1505 34th Street) are:
Monday through Saturday 9 A.M. to 5 P.M. 
&nbsp;
(PLEASE NOTE:&nbsp; Donations are accepted on 
Mondays, Tuesdays, and Wednesdays 
from 9 A.M. to 4 P.M.)
&nbsp;
FREE pick-ups of donated items
can be arranged by calling 806-763-8315.&nbsp; 
Pick-up of items is NOT a same day service 
&amp; should be scheduled several days in advance.&nbsp;
&nbsp;
&nbsp;
&nbsp;PLEASE NOTE:&nbsp; &nbsp;
For safety reasons, we are NOT able to pick up 
or accept&nbsp;the following items:&nbsp; 
pianos, hospital beds, safes, or fire proof filing cabinets.&nbsp; &nbsp;
We are also NOT able to collect items from upstairs locations. 
Thank you for your understanding.&nbsp;
&nbsp;
WATCH:&nbsp; New treasures arrive daily at our thrift store!&nbsp;
Come find something AMAZING!
<iframe src="//www.youtube.com/embed/LOK1UK6VJzI?si=MwUBBxol09yyUk5y" width="560" height="314" allowfullscreen="allowfullscreen"></iframe>
&nbsp;
&nbsp;
&nbsp;
&nbsp;

Accepts and sells gently used clothing and household goods - 1505 34th Street, Lubbock, TX